Members FAQ

Is my online information secure?

We use Segpay to process all our transactions. Segpay uses the most advanced encryption technologies, which ensures you a secure transaction.

Why was my payment declined?

Credit card payments may be declined for any number of reasons. The best way to determine the cause of the failure is to contact the bank that issued your credit card.

How do I cancel my subscription or get support on billing?

You may submit any billing disputes or questions by email to To view your transaction details or to cancel a subscription, please click here.

What devices work with interactive videos?

For Men: Fleshlight Launch, Kiiroo Onyx, Kiiroo Onyx2, Kiiroo Titan
For Women: Kiiroo Pearl, Kiiroo Pearl2, OhMiBod Fuse
New interactive devices added regularly. You can see all compatible devices by visiting *Vstroker device is not currently supported on

How do I terminate my account?

You may terminate your account by contacting

Models FAQ

What is ModelClips?

ModelClips is a new, model-focused clip site launching this Summer. Our mission is to bring performers and fans together by delivering a premium user experience to fans and providing performers the tools and platform to achieve financial success. We strive to lead the industry with new technologies and features not found anywhere else.

Fans and performers alike should find ModelClips as a sex-positive, safe, and fun community.

What makes ModelClips different than other clip sites?

Unrivaled Technology: ModelClips is the first and only site of its kind to allow users to feel your videos using interactive devices from Fleshlight®, Kiiroo®, and OhMiBod®. Nothing is required from you (the performer) to make a video interactive so we can also apply this technology to your existing video catalog.

Expansive Network:ModelClips is backed by several successful companies in the adult industry which provides you with far-reaching exposure to a variety of audiences and interests.

Dedicated Support:Our support team is here to help! We’ll respond to your questions quickly and thoroughly, help you resolve any problems that may arise, and guide you through every step of the process.

Commitment to your financial well-being and independence:We recognize that ModelClips may not be your only revenue source and that is okay. You can post links to your webpage, cam site, and/or social media pages from your ModelClips profile page.

How do I signup for ModelClips?

  1. Go to Model Signup and enter your email and a password.
  2. Confirm your email address by clicking the link sent to your email.
  3. Once your email is confirmed, you must provide valid, government-issued ID, a photo of you holding the ID, and agree to the Terms of Service and the Operators Agreement.
  4. After your application is submitted/approved, you may start using the site.

How do I terminate my model account?

You may terminate your model account by contacting

Model Payouts:

What percentage of sales revenue do I keep?

Promotional rates for 7/8/2019 to 1/1/2020:

Video Sales: 80%

Memberships: 80%

Custom Videos: 80%

Tips: 80%

Non-promotional rates:

Video Sales: 60%

Memberships: 60%

Custom Videos: 60%

Tips: 60%

Rates may increase periodically for promotional purposes and/or to accommodate user demand for specific services. A model will never earn below 60% revenue of any service provided.

How do I receive my earnings?

Payments are issued every other week. International models can choose Paxum to receive payment immediately. At this time, U.S. residents can select payment method of a check by U.S. mail or bank wire. There is a $35 fee for bank wires.


What do I need to do to be eligible for promotions?

The requirements for each promotion will be included on the promotions page.

How are contest winners determined?

Each contest will have specific factors to determine the winners—all of which will be included on the contest page.

How do I get paid when I win a contest?

Payment will be issued in the next payment period following the announcement of winners. Your contest winnings will be added to your bi-weekly model payment.

What do I need to do to be eligible for promotions?

The requirements for each program will be included on the promotions page.


How do interactive videos work?

  1. Purchase an interactive device from
  2. Download the free Feel Connect app for iOS or Android.
  3. Purchase an interactive video from the Interactive Page
  4. Your interactive video will have a ‘Sync My Device’ button which provides a QR code.
  5. Capture the QR code on your smartphone using the Feel Connect app and your device is now connected to your video.

Can an interactive video only be viewed/used with interactive toys?

No, an interactive video can be viewed the same as any other video. Interactivity is an additional feature to a traditional streaming video. If a user has an interactive toy, they can choose to connect to the video and their toy will respond, but no toy is required for a traditional viewing experience.

What videos are made interactive?

Eventually, we’d like to see every video on ModelClips be interactive. This is a process though. We prioritize the most popular videos first with an emphasis on variety of niche and performer. So you’ll likely see your most popular videos made interactive first. If your videos are fulfilling a desired niche, you may see that video take precedent.

Does ModelClips charge to add interactivity to a video?

There is never a charge to a performer for this service. A user purchasing your video will pay the price you set for that video, regardless if it is interactive or not. You may, however, decide to request more for your videos that are interactive. Custom Clip requests that are ordered with Interactivity do have a processing fee charged to the purchaser for the service.

Can I earn money by referring other models to ModelClips?

Yes, you’ll earn 5% of your referred models’ net sales. Models need to sign up using your referral link which is located on your settings page.